Privacy Policy Notice

Pacific Alliance Bank respects your privacy and is committed to safeguarding the confidentiality of your nonpublic personal information. This policy covers Customer Information, which means nonpublic personally identifiable information about a consumer or a consumer's current or former customer relationship with Pacific Alliance Bank. This policy is effective May 1, 2009.

Web site

We only collect non-identifying information about visitors to our Web site such as: the date and time the site was accessed; what pages were visited; what servers were used; and the city of the visitor as identified by the server address. Web site visitors are invited to submit personal information by e-mail, by submitted applications, or by requests for information. This information is used as appropriate by employees of the bank to complete the request submitted through the Web site. This information is neither disseminated outside our bank nor sold to other organizations.

What Information We Collect

We may collect “nonpublic personal information” about you from the following sources:

Information we receive from you on applications or other forms such as: name, address, telephone number and social security number;
Information about your transactions with us, such as account balances, transaction activity and payment history;
Information we receive from a consumer-reporting agency, such as your creditworthiness and credit history.
As required by the USA PATRIOT Act, we also collect information and take actions necessary to verify your identification.

What Information We Disclose

We will not disclose any nonpublic personal information about you to anyone except as permitted or required by law. For example:

To provide products and services you requested;
To complete or verify a transaction
To maintain customer accounts, records and transactions;
To investigate possible fraud or criminal activity;
To comply with laws or regulations; and
When you authorize it.

We may disclose your information to nonaffiliated companies. These companies, to provide services described above, act on our behalf and receive Customer Information from us. They are contractually obligated to keep the information we provide to them confidential, and to use the Customer Information we share only to provide the services we ask them to perform. These companies may include financial service providers such as credit card processing companies, and nonfinancial companies such as check printing and data processing companies. We also may disclose any of the categories of Customer Information to credit bureaus and similar organizations and when required or permitted by law. For example, Customer Information may be disclosed in connection with fraud prevention or investigation, risk management and security.

Since we do not disclose your nonpublic personal information, except as permitted by law, you will not need to take any action to “opt-out”.

What we do to protect the Confidentiality and security of your nonpublic personal information

We maintain physical, electronic and procedural safeguards to protect Customer Information. Appropriate employees are authorized to access Customer Information for business purposes only. Our employees are bound by a code of conduct that requires confidential treatment of Customer Information and are subject to disciplinary action if they fail to follow this code.

What you can do to guard your own information

We recommend that you take precautions to guard against the disclosure and unauthorized use of your account and personal information. Review your account statements thoroughly and report any suspicious activity to us immediately. Memorize PINs and refrain from writing PINs, Social Security numbers, debit or credit card numbers where they could be found. Shred documents containing any sensitive information before discarding, such as bank statements.

We may make changes to this policy at any time. You may request a copy of our most recent Privacy Policy Notice by contacting us or by writing us at the address listed below. We will notify you of our privacy policy as required by law.

Pacific Alliance Bank

8400 E. Valley Blvd. Rosemead, CA 91770

(626)-773-8888